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Registered Office: The Pressworks, 36-38 Berry Street, Wolverhampton, WV1 1HA. Company Number 9335072. Registered in England and Wales

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Phone:

01902 500 275

Contact the Home Heating Experts in the West Midlands and Central England

As a nationwide installer of domestic central heating, TS Gas & Electric Ltd have extensive knowledge of keeping your home warm and your water hot. So you can relax and have complete peace of mind knowing that your new central heating system will be installed quickly and effectively.

 

For more information about how TS Gas & Electric Ltd can help you in the West Midlands or a FREE, no-obligation quotation, please contact us using one of the methods below.

Minimal disruption and maximum consideration to your home!

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Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. 

 

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. 

 

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. 

 

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 01902500275 or write to us at TS Gas & Electric Ltd, 36-38 Berry Street, Wolverhampton, WV1 1HA or email us at sales@tsgasandelectric.co.uk and we aim to respond within 14 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised. 

 

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.